Frequently Asked Questions

Q: When will my invitation arrive to join FitBox?
A: We are send invitations as quickly as possible, but due to positive demand can only accept a certain number of new members each day. You should receive your invitation in a few days, please be patient.

Q: How many product samples are included inside my FitBox
A: The number of sample items varies each month. A typical FitBoxe inlcudes 7-10 items, with a retail value of roughly $20

Q: What brands and types of samples are included inside my FitBox?
A: Each FitBox include a variety of Brands, as well as a variety of product types such as recovery drinks, nutrition bars, hydration aides, vitamins, protein supplements, and more…

Q: Can I choose the products/brands I want to receive?
A: Variety is the spice of life! You cannot choose the specific samples you wish to receive, since that defeats the purpose of the FitBox. Take a chance, you’ll thank us!

Q: How can I suggest a product for FitBox?
A: We love to hear ideas from our members! Please contact us here for suggestions.

Q: How is my FitBox delivered?
A: We deliver via USPS Priority mail for fastes possible delivery. Delivery service does not require a signature.

Q: What if I want to purchase larger quantities of a product I like?
A: Please supporyt the products you love, and your local retailers! Please purchase your favotite products locally.

Q: What happens if my FitBox does not arrive?
A: Please contact customer support for delivery issues, and we’ll do our best to solve the problem.

Q: Can I buy a FitBox as a gift?
A: Absolutely! Please contact us here for FitBox gift cards.

Q: What if I have additional questions or concerns?
A: We’re happy to answer any questions you might have, so feel free to contact us anytime.